At MicroDB we consider privacy and security to be core functions of our platform, as well as foundational requirements for all new feature development. Earning and keeping the trust of our users is our top priority, so we hold ourselves to the highest privacy and security standards.
Network and system security
When you visit the MicroDB website, the transmission of information between your device and our servers is protected using 256-bit TLS encryption.
MicroDB is built on Amazon Web Services. MicroDB’s data centers have round-the-clock security, automatic fire detection and suppression, fully redundant power systems, and strict controls for physical access.
We regularly install security updates and patches to keep servers up to date. Servers are segmented based on role and protected using restrictive firewalls.
Service reliability and durability
MicroDB utilizes industry-leading Amazon Web Services (AWS) hosting infrastructure. Backups are geo-redundantly replicated across multiple availability zones for data durability. MicroDB implements extensive service monitoring, and our operations team is on call 24x7x365.
Product security
Within the MicroDB product, collaborator permissions can be managed at the data app level. These permissions allow you to control who you share a workspace or data app with and whether they can modify the workspaces or data app that you’ve shared with them. MicroDB also enables to you to restrict access to a data app with a password and with an email domain.
Application security
As part of the software development process, code and configuration changes are thoroughly reviewed. Before being deployed, these changes are tested during the quality assurance process to help ensure a consistent experience across all devices, platforms, and browsers that are supported by MicroDB.
Data privacy and portability
Your data is yours. MicroDB does not sell or rent any customer information or information provided to the service. For more information, please review our Privacy Policy. At any time, you may export data from MicroDB to a CSV files or using the MicroDB API.
How to report an issue
If you believe you’ve discovered a security-related issue, please report the issue by contacting us at support@microdb.co.